Showcase your collections performance and build a stronger relationship with your clients.
Client Access eliminates the need and cost of printing and mailing reports. Your staff will spend less time assisting clients, and more time collecting! Seamlessly integrated with Debtmaster, Client Access provides 24 hour access of up-to-date information through a secure, hosted website. The best part: once it's set up, it works by itself!
Better Service For Your Clients, Less Cost For You!
The secure login website is customized for you, by you with the following features:
- -Your company name.
- -Your company color scheme.
- -You assign each client a unique user ID and Password.
- -Completely branded for you.
To your clients it appears they are logging into your site, and many of our customers even place a link to this secure web portal directly from their own website. This makes it easy for your clients and directs regular traffic to your website, giving you more opportunity to communicate!
Once logged in, your clients can access information about their listings. Clients can view reports that include all listings or can search specifically for an account by entering an ID or debtor name. While several reports are included, clients only see the information you want them to see. You are in control!
Clients can also sort reports as they like, based on ID, balance owing, status, etc. The Accounts Inventory report also allows clients to "drill down" for even more detailed information like:
- -Account History
- -Payment History
- -Call History
- -Collector Notes
Again, all these features can be enabled or disabled on a per client basis. You are in control! Imagine the value you can provide clients with improved communication, up-to-date information, 24 hour access, and all without phone calls and printed reports!